WHAT PERSONAL DATA DO WE PROCESS?
We collect personal data when you (I) purchase goods at our website, (II) sign up for news, invites, and offers, (III) request support, and (IV) are browsing our website. Such personal data will include your name, e-mail address, telephone, delivery address, payment details, IP address, behavior on the website, and other information that you voluntarily provide us.
PURPOSE, LEGAL GROUND, AND STORAGE PERIOD
We will only use your personal data for the purposes, and on legal grounds, as set out below. We will not use your personal data for any purpose that is incompatible with the below purposes. Further, we will only use your personal data during the period as set out under "Storage period", after which period your personal data will be erased.
Storage period: We will process your personal data during the term of our contract (including a one-year warranty period), we will thereafter erase your personal data.
Purpose of processing: When you sign up for news, invites, and offers (direct marketing), we will process your personal data to provide the services as requested by you. Our direct marketing is based on profiling, which means that we will customize the information that you receive from us based on certain factors. We use the following types of personal data to compile a profile: your gender, your location, your previous purchases, your behavior on our website, and/or your previous behavior when receiving direct marketing from us.
The legal ground for processing: The processing is necessary for our legitimate interests to maintain good customer relations.
Storage period: If you opt-out or unsubscribe from our marketing (including profiling), we will no longer process your personal data for this purpose. We will also erase your personal data unless there is another legal ground for keeping your data (such as a valid purchase contract).
Purpose of processing: When you request support, we will process your personal data to be able to assist you with the relevant matter.
Storage period: We will erase your data, within six months after the relevant matter has been finally resolved. Opt-out is made possible by contacting us.
Purpose of processing: We will process your personal data for the purposes of carrying out risk analysis, fraud prevention and risk management. The legal ground for processing: The processing is necessary for our legitimate interests to prevent fraud and to handle risks. Storage period: We will erase any personal data used for this purpose on a six-month basis unless there is another legitimate interest in keeping your data.
WHO DO WE SHARE YOUR PERSONAL DATA WITH?
Only the people who need to process personal data for the purposes mentioned above have access to your
personal data. We may need to share your personal data with our group companies. We further may need to allow our suppliers access to your personal data when they perform services on our behalf, mainly to provide support and maintenance of IT systems, storage services, and marketing.
You are entitled to the following rights under applicable laws: The right to access: you may at any time request to access your personal data. Upon request, we will provide a copy of your personal data in a commonly used electronic form:
The right to rectification: you are entitled to obtain rectification of inaccurate personal data and to have incomplete personal data completed.
The right to erasure (“right to be forgotten”): under certain circumstances (including processing on the basis of your consent), you may request us to delete your User Data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.
The right to object: to certain processing activities conducted by us in relation to your personal data, such as our processing of your personal data based on our legitimate interest. The right to object also applies to the processing of your personal data for direct marketing purposes.
The right to restriction of processing: you may under certain circumstances request from us to restrict the processing of your personal data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.
The right to data portability: you are entitled to receive your personal data (or have your personal data directly transmitted to another data controller) in a structured, commonly used, and machine-readable format.
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